Our Gift Vouchers are sent electronically. Payment for the gift voucher will be charged on purchase and are valid for 12 months from issue. The value of the gift voucher is your choice.
Gift Vouchers can only be cancelled by the purchaser within 1 hour of purchase and will not be valid until confirmation email received. Unwanted Gift Vouchers can not be returned and voucher codes can not be used to purchase another gift voucher.
Items bought using gift vouchers can be returned or exchanged but not refunded, only additional monies paid over and above the gift voucher will be refunded and a new gift voucher code will be issued. When a new gift voucher is issued it will expire on the same date as the original gift voucher.
If you spend more than your gift voucher value you can pay the additional money at checkout, if you spend less than the gift voucher value you will have a credit balance to use later using the same voucher code.
Using your gift voucher is easy just enter your unique code at checkout. You may purchase more than one gift voucher at the same time.
Fantastic customer service
Linda’s attention to detail is amazing - thank you for always responding so promptly as well.
Very easy to order and friendly service. My friend was delighted with the voucher.
The overall experience was excellent. I will order again from the website
Thank you Linda
Good as always Elaine Harbison
We purchased the voucher as a birthday gift for our friend. The proprietor - Linda - helped us through the purchase of the voucher and our friend was delighted with the item she bought. The icing on the cake was that as our friend is local to Rock Lobster, Linda delivered the item in person. A local business offering excellent service all round.